Health Care Mediation Articles
During a recent discussion of ethics, I asked whether it would be proper to hide information.
As mediators we listen for the words being said, words not being said, how those words are said , and the body language that goes with those words.
Being a mediator brings surprises along the way. It is remarkable that, after years of waiting for Scotland to pick up the mediation baton, we now have two important initiatives underway.
This article proposes that the family mediation process formalizes the separation, as partners are encouraged to try to work out how to co-parent their children, and increases the risk for victims of domestic violence.
The wider Influence of mediation and negotiative thinking beyond practice.
For the most part, we have tended to ignore the deeper reality that conflict experiences are processed and regulated by our nervous system.
It is a privilege to speak here at the Salzburg Global Seminar. I'd like to start with some provocation. Imagine these alternatives to the usual headlines.
It took me a long time to accept that the only thing worse than my fear of my own emptiness, was the emptiness of my bottomed-out relationship with my husband of nearly 12 years.
The APFM, NAFCM, MBB & ACR have joined Mediate.com's groundbreaking efforts to set America on a better path by sponsoring the "National Mediation Policy Act" (NMPA). The Act declares a national policy favoring voluntary mediation over disputes being litigated, remaining unresolved or resulting in violence.
The end of NDAs should be fundamental to encouraging good working environments across the NHS and the kind of honest, self-aware culture that both staff and patients can rely on.
Conflict in medicine: It’s about as inevitable as the flu season.
This article explores how neuroscience can help mediators understand the physiologic stress response, its impact on individuals involved in conflict, and how to structure mediation to minimize the negative impact of the stress response.
When we think holidays, we think magical time of year for children.
His divorce was going really badly: aggressive lawyers on both sides, court battles and blame-ridden affidavits!
It does seem, as we move comfortably into the 21st century, that the earth and the inhabitants within are in constant process of adaption.
The First U.S. Circuit Court of Appeals in Boston recently declined to enforce an arbitration clause in the Container Store’s loyalty program against blind customers.
What do garden snails, lizards and humans all have in common?
Follow, if you will, the mediation of a sexual harassment claim to learn the basic principles of mediation.
This is the complete interview by Robert Benjamin with Randy Lowry, President of Lipscomb University and founder of the Straus Institute for Dispute Resolution at Pepperdine.
This article discusses how mediators can apply the communication skills used by Crisis Counselors to help people in crisis.
There are many keys to reaching possible agreement. The list includes, among others, discovering not incompatible interests, soothing a hurt relationship, or finding a common enemy. Uncovering a transcending vision can accelerate and amplify the coming together of contending parties. Vision helps achieve agreement.
Although our digital devices have certainly made life more convenient, they’ve also made it more fast-paced.
I follow the choroeographies and patterns of the craft we call conflict management, but every once in a while I help people really step out of the proverbial box they are in and discover (or stumble on) a peculiar new solution that seems to fit perfectly. Those are the golden moments I live for.
This is the complete interview by Robert Benjamin with Howard Gadlin, former Ombudsman and Director of the Center for Cooperative Resolution at the National Institutes of Health since 1999, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.
In January 2018, the Ombudsman for the international public health agency told leadership that managers lack the interpersonal skills required for effective team communications, constructive conversations about performance, and conflict resolution.