The Platinum Rule is better than the Golden Rule at work, because not everyone is the same.
Educating the next generation about conflict resolution skills--early in life--is essential on many levels.
If you're going through a divorce or a rough business settlement, it's safe to say your life has been stressful lately.
This article outlines what uninvolved church leaders could do: encourage mediation in churches.
New Interview with Douglas Yarn: The Future of Mediation and Negotiation in Our Culture, Politics and Society
This is a new interview with Doug Yarn, a leading academic in the fields of racial injustice and dispute resolution, by Robert Benjamin as part of Mediate's "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
A change manager candidly discusses her experience in a company.
This is a book review of "The Guide to Reflective Practice in Conflict Resolution" by Michael Lang. By exposing the reader to various models, methods, examples, and by exploring the enriching benefits of reflective practice, Lang’s guide will help any practitioner further their development and effectiveness.
Enlisting the Involvement of Organizational Ombuds to Resolve Workplace Conflicts at Public Schools in Hong Kong
This article advocates the establishment of organizational ombuds by the Education and Development Bureau in Hong Kong to complement its current system to resolve workplace conflicts at public schools.
It feels productive to toss out ideas for a solution and demonstrate how much we want to help. But it’s usually unproductive if we haven’t done something essential first: Make sure we understand the problem from their frame of reference.
When mediating in India, adhering to the ‘four pillars’ is key.
This article by Milan Slama and Ken Rasmussen is the second part to discuss the current political divide.
A new study has claimed 44% of UK business directors haven’t had any training on workplace harassment.
Abraham Lincoln had a simple approach to achieving diversity: “I don’t like that man. I must get to know him better.”
Couples from all backgrounds can benefit from help from diverse family law practitioners.
This article discusses the ideological divide looking at conflict from both a mediator's (Part 1) and a therapist's perspective (Part 2).
This article explores how neuroscience can help mediators understand the physiologic stress response, its impact on individuals involved in conflict, and how to structure mediation to minimize the negative impact of the stress response.
New Interview with Ken Cloke - The Future of Mediation and Negotiation in Our Culture, Politics and Society
This is a new interview of mediation leader and author Ken Cloke by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
In a recent blog, I mentioned that I attended a seminar presented by Professor Blondell discussing ethical fading in mediation. At one point, she mentioned the SINS scale which I had not heard about.
Dispute Resolution leader Kenneth Cloke discusses how we can discuss politics to bring about change instead of division.
New Interview with Nina Meierding - The Future of Mediation and Negotiation in Our Culture, Politics and Society
New interview with Nina Meierding by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
The shutdown over a wall on the southern border shows how the political parties have ignored and violated several tenets of bargaining essential to reach an agreement.
ADR is growing, with more than 300 providers doing business in China and arbitration being regularly used.
How many times have you left a conversation with a loved one feeling frustrated; like they didn’t listen to a single thing you said?
The existence of duality is not only natural, but could be converted to an asset.
"If you want to make peace with your enemy then work with your enemy. Then he becomes your partner." ~ Nelson Mandela